warranty/damage claims | Buy Cheap Solar

Date you received your goods *

Please type the date you signed the bill of lading at delivery of your goods.

Number of items to be claimed. *

Please type the number of items (example 4) in the box

Short Description of problem *

Please write a one line short description of the problems your having with the your products(s)

Upload Bill of Lading provided when you received these goods *

Please upload the Bill of lading that you signed at delivery of the goods being claimed. PDF, JPG, PNG, Tiff, HEIF are accepted

Please Provide Serial Numbers of the products being claimed *

Please provide a list of serial numbers from the products 1 Serial number per line

Pictures of damaged or claimed goods for each serial number you provided *

Click or drag files to this area to upload. You can upload up to 50 files.

Please provide at least 1 picture of each serial number you submitted above if the problem is a voltage issue please submit a picture of your voltage meter showing low voltage or low output. For Solar panels submit a picture of the front and back if there is damage. If there is an output issue then a picture of the voltage meter is acceptable.

Please check the box *

Goods will be available to pickup

You will need to hold onto the damaged or non performing products until the claim is closed. This can be up to 90 days in rare cases.

Address of goods to be picked up. *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Please provide an address where the goods are located. So that they can be picked up by the manufacturer, or freight company.

Name of the claimant *

First

Last

Phone *

Please type the phone number of the person to contact about the claim.

Email of the Claimant *

Please provide an Email address for the Claimant to be contacted.